Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, delivery address, and payment details. We also collect usage data such as pages visited, device type, and IP address through standard web analytics.

2. How We Use Your Information

We use your information to process orders, provide customer support, send order updates via WhatsApp or email, improve our platform, and comply with legal requirements. We do not sell your personal data to third parties.

3. Payment Security

All payments are processed through Paymob, a PCI DSS-compliant payment gateway. FunLoot does not store credit card numbers on our servers. Payment data is encrypted and handled securely by our payment partner.

4. Data Sharing

We share your data only with: payment processors (Paymob) to complete transactions, shipping partners to deliver orders, PSA for grading submissions (name and card details only), and as required by Saudi Arabian law.

5. Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not work correctly.

6. Data Retention

We retain your account and order data for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us — we will process requests within 30 days.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications at any time. Contact us to exercise these rights.

8. Children's Privacy

FunLoot is not directed at children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Changes

We may update this policy from time to time. Significant changes will be communicated via our platform or WhatsApp.

10. Contact

For privacy inquiries, contact us at support@funloot.com or via WhatsApp.